Turkish Study Links Frictionless Payments to Rising Gambling Harm

Highlights

• A Turkish study links digital wallets, targeted promotions and online platform features to gambling-related harm.
• Researchers call for stronger financial checks, better self-exclusion tools and tighter rules on digital advertising.

A new study of Turkey’s digital gambling sector has raised concerns about payment systems and online platform design. It examines how these features may increase gambling-related harm.

The findings show that the problem goes beyond personal behaviour. Easy access to gambling, quick payments and targeted promotions may also play a role.

For example, digital wallets, instant credit offers and indirect payment channels can make gambling easier to access. They may also make it harder for people to stop. About 84% of people covered by the study reported gambling-related debt. Meanwhile, 49.8% owed more than TRY 100,000.

The researchers also examined bonuses, loyalty programmes and autoplay features. In addition, they raised concerns about fast games and personalised advertising. These features may encourage longer sessions and make it harder for players to track their losses.

To reduce these risks, the study recommends stronger financial controls. It also calls for AI-supported transaction monitoring and better cooperation between financial regulators and law enforcement agencies.

Furthermore, the report urges regulators to enforce deposit limits and improve self-exclusion tools. It also recommends tighter rules on indirect gambling promotions, especially in media aimed at young people.

The findings highlight the need for safer digital gambling services. As a result, operators may need to review their payment systems, promotions and player-monitoring tools. Early detection can help them identify signs of harmful gambling.

For iGaming technology providers, built-in player protection tools can support these efforts. Effective risk monitoring can also help operators meet changing regulatory requirements and promote safer gambling.

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